We do our best to ship all orders within 1 business day. During peak season it may take up to 48 hours or longer. We ship Monday through Friday only. Shipping transit days listed on our website are estimates only and are not 100% accurate nor are they guaranteed. Actual delivery days may be longer than shown. Each order comes with an automated email with your tracking number when your orders ship. You can contact the USPS directly with that tracking number for more information or questions.

Unfortunately at this time we are not able to process exchanges. You must return your item in order for a refund to be processed, and then repurchase the item in the correct size.

Items purchased ONLINE ONLY are eligible for a complete refund within 30 days of the purchase date. Return shipping is the responsibility of the buyer.

Do not mail returns to our Nantucket location.  

Please ship your return to:

Medallion Fulfillment & Logistics
3 Fisher Street
Attn: CBN Order #xxxxx: Return
Franklin, MA 02038

**You must include your order number in the area specified as #xxxxx. Order numbers start with a 2 and are 5 digits long**

Upon receipt and inspection of your return, your CC will be refunded. Please note once an item has been delivered we are unable to refund original shipping costs.

If there are any concerns with your order, please do not hesitate to contact us at shop@ciscobrewers888.com and we will contact you to resolve the issue to the best of our ability.

We are now shipping our delicious spirits through online orders here.

For all other matters related to Cisco Brewers, Triple Eight Distillery & Nantucket Vineyard, please contact office@ciscobrewers888.com